Att customer services lies bait and switch and more

I have been a wireless customer 22 years.  I called to inquire about directv and internet.  The agent told me i was elgible for a veterans discount of $15 off a month on direct and $15 off on internet. I explained i wanted to keep my wireless separate for the directv because i use this for my employer and they provide a huge discount.  The agent reassured me that these would be separate and i would get the discounts on the internet and dish. So over the past month i have tried to get the discount for the direct and internet only repeatedly.  Numerous called and about 15 hours either in chat or on the phone i still dont have it little over a month later. About 75% of the agents say i am eligible but they didnt apply it. They even applied the discount to my wireless and removed my employer discount. This was a mess i called to get employer discount reapplied and was told it was impossible. Called right back and the next agent had it back on in 7 minutes.   REALLY!

So i was promised something that they will not honor. This is ridiculous,  its only $30 a month but if i was promised something that is a bait and switch now in a 2 year contract.

Help this company is the worst customer service ever.