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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

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Access my bill

The link to "Access Your Bill Online" doesn't work. When I tap it the response is "400 Bad Request" and "Request Header Or Cookie Too Large".

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No NFL Sunday Ticket…now no local channels except CBS.

First we lost NFL Sunday Ticket after having since become available. We have purchased on You tube but no fiber optic available here yet, so not the greatest . This is an issue. Now we have no local channels except CBS. We are paying a lot of money for our direct tv. Do I need to go with a different

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19

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Missing confirmation of a returned receiver

I returned 2 Direct TV receivers but got confirmation of only one being returned. How do I get confirmation on the return of the second receiver?

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Still no resolution. I pay for a service and still is not fixed.

I've called twice in one week about the same issue. Last night the rep said a supervisor will call me in one hour. No one ever called.

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Accepted Solution

Official Solution

Closed

SCAM ALERT Direct TV Fixed Bill Promotion

Scam Alert!! Received a call from Direct TV Promotions Department telling me that because they are losing so many customers they are reaching out to the long time loyal customers and offering this promotion.   You will receive 2 years of Direct TV which includes all premium packages for $79

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597

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Formal Complaint Regarding Offensive Behavior by Direct TV Call Center Agent Maricar (Emp# J7381A)

Dear [Customer Service Manager/Complaints Department], I am writing to formally file a complaint regarding an incident during a recent call to the Direct TV customer service center. On September 25, 2023, I contacted your customer service line, and the call was answered by a representative n

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23

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Reward Card

My reward card does not work. I registered and can see the funds available but every time I try to use the card it gets declined. I called the number on the back but when I give the security code they say it does not match and they hang up instead of transferring me to a person.

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6

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DirecTV - Leaving after 28 Years (Feedback)

Unfortunately, there isn't an easy way to provide feedback, or a good eMail address for DirecTV customer support, but I want to provide some feedback... I started out as a DirecTV customer in Michigan in the mid-1990s and continued service until now in 2023 through the AT&T acquisition. Over

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603

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Statements being sent to old email

I've been with Direct Tv since 2014. We changed emails a few years ago. We dropped Direct Tv this summer and decided to pick it back up.  Even though my email is correct in my profile and verified on the phone  with a direct tv csa...I'm still getting statements sent to the Wrong email ad

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Credit Balance of closed account

I received a debit card with a balance of $59.22 which represented my credit balance when I terminated my DirecTV account. At the bottom of the letter it says if I want my money in a paper check form all I need to do is go online and request it. Does not give a link or a phone number. This card if I

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