AT&T Direct TV and SageStream (credit check) Scam

I had AT&T U-verse for years and then we just moved 7 miles away and it wasn't available, so we switched to Direct TV.  They set up a new account and stated they had to run a credit check again.  I received the credit check letter from AT&T and it stated my credit score was below 350.  I just bought a house and know exactly what my credit score is and this score is off by 500 points.  Worse, you can't get a hold of the credit check company to receive copy of report to dispute it (you can only leave a message that no one returns), or they want you to email them your personal information (social security number, birth date, address, etc.) - which is not happening.  This is a total scam...giving people low credit scores so SageStream can get kickback from AT&T while AT&T charges a $199 "credit management fee".  I've already spent hours on the phone with AT&T, so now I am filing complaints with FCRA and other Bureaus.