Welcome to the DIRECTV Community Forums

The DIRECTV Community Forums website will have an upcoming maintenance window from 10/21 to 10/22. Thank you for your patience during this time.

G

3 Messages

Wednesday, July 24th, 2024 8:18 PM

ATT login redirects to Directv account

I only have fiber internet form att. I downloaded my Directv streaming app months before I signed up with att fiber. Previous internet provider was different when I did join Direct. So, I do not believe the att and Direct accounts merged, since, in my thinking, neither knows of the other. Yet, both on my apple phone and laptop, when I login to att to look at my internet account, I am auto sent to my Directv account. Strange, both have att logo.

HELP!

ACE - Sage

 • 

45.9K Messages

3 months ago

You should use a different email address for your DirecTV account. This is an all too common problem. 


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.