Bill

I tried to cancel directtv in August 2022. Rep stated I should place on hold x 6 months. Si I did.  In dec 2022, 2 months early,  I called to cancel service, rep stated it was canceled and I should look out for return for equipment which I never got. I called again in Jan 2023 and canceled again. Rep stated mistake on their part and canceled service on 1.30

23 and sent return equipment mail. I returned equipment. Then in Feb I got bill for 116.23. I called 3 times! Billing department stated they needed to start my service  before canceling it and I was charged from dec to Feb! I was on hold since August and I canceled in dec. How is this possible! So confused. Nervous that this outstanding bill is going to haunt me. Last phone call on 2.15.23 was told wait until next bill. Upset indeed. Directtv seemed good for the decades I was a loyal member, now I am not so sure.