New Member
•
2 Messages
Billing increase
I called to get a promotion because I do not want to cancel DIRECT TV.
The representative said there weren't any but I could lower my package. Now keep in mind I did lower my package 2 months ago. I told her I have to disconnect if my bill was this high and she set me up for a disconnect!! Didn't even try to keep me as a customer!
I am now looking at dish network.
Accepted Solution
shannon02
ACE - Expert
•
20.6K Messages
2 years ago
AT&T CEO said years ago there will no longer be any discounts for existing customers.
0
0
detuch254
ACE - New Member
•
5.2K Messages
2 years ago
Good for you, I’m glad it wasn’t too annoying to cancel. I hope you enjoyed the DIRECTV. Be sure to return the receivers to a participating FedEx or UPS location with your account number, and definitely ask for a shipping receipt so you can avoid being charged a non-return fee.
0
0
Jwimm89
New Member
•
2 Messages
2 years ago
Yes I understand this. I can simply go to Dish network and pay for the same thing 1/3 of what Direct is charging me.
3 years ago I paid under $40 for more channels, now my bill being over $100 for less is obsurd. I have been a direct rv customer er for 8 years and have never paid this much there has always been a promotion.
0
0