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kbear's profile

New Member

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4 Messages

Saturday, December 4th, 2021 5:24 PM

Can't log in to my Directv Account

I try to log in to my account and it says error and sends me back to sign in or says password is no good.  I have changed password several times and still not able to log in.  Please help

New Member

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4 Messages

3 years ago

This is the message I receive after I changed password..

Your account already has the access id EXISTING_TITAN_SLID_WITH_OWNER_ROLE_FOUND associated with it, please sign in with that Id (RBE046)

Community Support

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254.4K Messages

3 years ago

Hi @kbear thanks for reaching us, we'd like to help you with the login issue that you are having. 

Please, confirm with us if you have a DIRECTV STREAM account or if it is a DIRECTV Satellite account.

Thank you! 

Juliana, DIRECTV Community Specialist

New Member

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4 Messages

3 years ago

Directv Satellite Account

Community Support

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254.4K Messages

3 years ago

Thank you for the information @Kbear ! 

You can check some useful tips here, that may help you with the login issue.

Please, let us know if it works.

Juliana, DIRECTV Community Specialist 

New Member

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4 Messages

3 years ago

I was able to login to AT&T and then eventually into Directv site and App

thank you

Community Support

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254.4K Messages

3 years ago

You are more than welcome @kbear ! I'm glad to hear that now you're able to login.

Please, let me know if there is anything else I can help you with?


Juliana, DIRECTV Community Specialist 

New Member

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1 Message

2 years ago

Unable to log in to direct tv account to view bill and such. Keeps saying invalid or password username does not match even after resetting password and requesting username


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