Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

N

New Member

 • 

5 Messages

Sunday, January 16th, 2022 8:21 PM

Can’t Log into my DirecTV Satellite Account even after Password Changes

I try to log in to my account and it says error and sends me back to sign in or says password is no good.  I have changed password several times and still not able to log in. 

 

These are the message I receive after I changed password and tried to log in:

  1. Your account already has the access id EXISTING_TITAN_SLID_WITH_OWNER_ROLE_FOUND associated with it, please sign in with that Id (RBE046)

  2. Check your entry and try again. Keep in mind, you’ll have to reset your password after too many unsuccessful sign-in attempts.

    CARE CODE: 201 [LU100]


I have followed the useful tips here, several times and it does now work. 

Community Support

 • 

19.9K Messages

2 years ago

Hi @Naadodua, we will be glad to give you a hand with your password reset.

Let's meet in a Direct Message to help you out. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

Elizabeth, DIRECTV Community Specialist

NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.