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diitto
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Sunday, November 27th, 2022 9:06 PM

Can't tell if my longstanding Directv Autopay payment account has moved over with website switch from AT&T to Directv or not.

Logged on to the login I've used since AT&T acquired Directv back in 2019 or whenever it was...  Now, in late 2021, AT&T split them off again but the login account has been the same and still is the same except it now does a bunch of "redirects" to what is now a Directv page....  

In my account it shows that Autopay is good and my next bill will autopay on 12/7...  I've autopaid for a few years now...  But it ALSO shows on the main bill payment page that NO ACCOUNT is setup for payment but I'm guessing that would be if I wanted to make a one time payment...  So I decided to go look further inside my account to see that my current payment account for Autopay is THERE...  But I can find nothing that allows me to see such...  I can update and put it in again but I want to see what it thinks is there today...  Just the last 4 of either a checking account or a credit card would be enough but it offers nothing...

How do I know if my autopay account information has travelled over to the newer Directv page they now redirect me to or do folks know that there is an issue with folks payment information falling off when they moved this site over from an AT&T site to a Directv site???

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