Channel Changes?

There are other posts here about this and they mention the Entertainment package.

@teetertotter what is invalid about https://directv.com/channel-opt-in?

Thanks guys. I just went to the site and it gave me the choice to keep them. Fingers crossed.

YES.   I got the postcard, too, and all the info you said above.  NOW I need to know where to go to opt in and save the channels at no cost.

Had you read the post you would know.

Hey @dncolin, we are here to help you!

You can click here to opt in and keep a&e channels.

Let us know if you need personalized assistance.

DIRECTV, Community Specialist

I have the same postcard.  Can't get into Direct TV or At&T to Opt in.

User ID and password errors, can't get either one reset.  I need these channels and can't sit on the phone for hours waiting for someone to get answer the phone.  Any other options?

I received the same postcard.  I can't get into direct tv to Opt In. Tried resetting user id and password and the screen flips between AT&T and Direct TV.  Neither one works.  The bill is high enough already without losing channels.  I can't sit on the phone for hours waiting for Direct TV or AT&T to pick up and answer the phone.

Hello @anniedaboo. We want to help you keep your favorite programming. 

1. Let's start by deleting cookies on Google chrome, in your PC or Laptop, then close the browser and open it again.
2.  Go to www.directv.com > Sign in > Account Review.
3. Select Forgot user ID?.
4. Enter your email address or account number.
5. Select Continue and you will receive the user ID at the email on file.
6. Select Forgot Password?.
7.  Enter your User ID and Last name and select Continue.
8.  We’ll email you a temporary password. Copy and paste your temporary password in the entry field and select Continue.
9.  Set up your new personal password.
10.  Continue. 

After following these steps, you should be able to use the link to keep your channels.
 

Rafael, DIRECTV Community Specialist