New Member
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1 Message
Collection
I open a credit karma account an seen that, there is a direct tv account under my name since 2018 which I dont have cable or internet at my house.what step can I take to get this remove from my name an credit score
New Member
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1 Message
SarahB42
New Member
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1 Message
5 years ago
Place a claim with BBB as well, I'm having a similar issue and just placed one myself along with a dispute with the collection agency. Hopefully they'll try harder to correct if a third party gets involved.
https://www.bbb.org/us/ca/los-angeles/profile/cable-tv/directv-0714-300201527
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DIRECTVhelp
Community Support
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255K Messages
5 years ago
Hi @Pascual_16!
Thank you for reaching out to us here, we're always working to protect and prevent fraud.
To get started, we suggest that reach out to our Global Fraud Management team at 8667182011 to report an unauthorized AT&T account.
You can also view this article to get tips on how to contact the collection team to ask more question.
Let us know if you need anything else!
Yetty, AT&T Community Specialist
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