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K

New Member

Saturday, March 14th, 2020 6:55 PM

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Customer Satisfaction

This isn't a question; it's a comment. Customer service agent Travis and his supervisor Brenden (#BH3611) (I believe they're out of a Texas location) were extremely helpful when my parents needed to cancel their service. They couldn't have been nicer or more courteous. It's that kind of customer service that builds brand loyalty. Hang on to those two, AT&T. They're rock stars.

Community Support

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20.3K Messages

4 years ago

Hey @klamesq,

 

Thanks for letting us know of the great experience you had with our customer service agents. We will send your comment directly to the supervisor to let their agent know what a wonderful job they did. 

 

Thank you for choosing AT&T and have a wonderful day. 

Max, AT&T Community Specialist

New Member

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1 Message

27 days ago

I wish to compliment Gerard for his congeniality & professional service today. He reminds me why I have been a very happy customer of Direct TV for over 10 years. Mahalo Gerard


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