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Sunday, June 30th, 2019 5:02 AM

Debt collection

I had DirecTV thru att and it was cancelled and I had an unpaid balance. I was contacted by a debt collector which offered $100 off my balance.  I paid it off in April. I received a statement from DirecTV stating my balance was paid in full. Now I'm getting letters from debt collectors stating I owe AT&T the same amount. Why is this? 

ACE - Sage

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46.4K Messages

6 years ago


@Rice0502 wrote:

I had DirecTV thru att and it was cancelled and I had an unpaid balance. I was contacted by a debt collector which offered $100 off my balance.  I paid it off in April. I received a statement from DirecTV stating my balance was paid in full. Now I'm getting letters from debt collectors stating I owe AT&T the same amount. Why is this? 


Most likely that's something you'll need to clear up with the debt collection agency. 


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