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Tuesday, March 24th, 2020 5:41 PM

Direct Tv reciever

My mothers receiver went out..The blue light on the box is not receiving power.. We have checked everything even the electric box. everything else works on that line.. I need a new box. But do you think I can get any service anywhere ...Heck no/

Community Support

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255K Messages

5 years ago

Hey, @AlyceF.

 

Thanks for your patience, we apologize for the delay in responding. We know when it comes to service matters you need an answer quickly, so we recommend contacting us via chat or voice support for faster service, or by calling us at 1-800-288-2020. Just choose your product, and then scroll down to the chat live option for immediate support. We always want to help in forums, but there can be a delay and don't want you to have to wait!

 

Please let us know if you have any other questions.

 

Ramses, AT&T Community Specialist

ACE - Expert

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21.1K Messages

5 years ago

You have to call DTV to ship a replacement receive $20 shipping.


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