Directtv

I suggest you get your facts straight!!!!

NFL ended their contract with DirecTV.  DirecTV refused to bid so out of market games will be moving to a new service.  Of course in market games will still be available on Local channels, so you get your facts straight. Same as cable and every other provider of local networks.

if DirectTV cared about their customers they would handle the many customer service complaints they are getting, after 1 bad service call they should of straightened it out. So again get your facts straight

Nope She answered Lose a customer, so again unless you listened to the phone call get your facts straight

Their prices have risen, their service has declined, and the customer service and technicians are horrible, I know this first hand. So get your facts straight

No matter what TV service you go through there is always a chance for poor customer service.  Your best bet would be if you have internet would be to choose a  streaming service there are a lot more options and no one would have to come to your house you could do it yourself.  And as for the NFL Sunday Ticket, there are a lot of rumors about it but nothing has been set in stone yet as to whether Directv will be keeping it or it will be going elsewhere.   If you have inside information then please share it with the rest of us and show us the proof.  I hope that your new TV provider will give you better customer service than what you had.  Good luck and have a wonderful holiday season.

6 times either no call or texting last minute to cancel, means they don't care!  it is not just the customer service person on the phone,  it's the way I was treated by them either not showing up or texting at the last minute 6 different times.  

This wasn't the first time, so it wasn't just once.  Has been multiple time's with this company since at&t took over.  

Right I know they are just phone people but she said what she said..

As for NFL there will be a streaming option, as everything is going in that direction.  Direct TV already confirmed it is not signing to renew the contract at 2 billion. Apple or Amazon will be the most likely to get it next year. Sure in market games will be available on local channels on direct tv just like xfinity and everyone else.

I obviously don't have any inside information but it's pretty obvious that out of market games are going to a streaming service i.e. apple or amazon most likely. 

Bars will be able to purchase a streaming device to watch the games, just like a dtv receiver they will have streaming devices and/or smart tv's., which most already have.  

I had DirecTV for a long time. Since at&t took it over customer service is garbage.  I was happy before than, now I am looking for the best streaming service to get rid of them.

I truly believe, as of now they are not customer service driven, don't care about the customer, and it will show when they lose a lot of subscribers.

it's a shame a once good service has turned to crap.

I agree since Directv was taken over by AT&T the customer service quality has gone down but if you really think about it everything has gone down the crapper over the last few years.  It has a lot to do with staffing and people not wanting to work.  The company itself is trying to do the best that it can with the hand that it has been dealt and not having enough techs and a lot of the ones they do have are not very professional as techs are contracted out and they're are just not enough of them to get all the work done hence the reasons for the cancelations. The same thing goes for the phone reps. I do agree that you should have been more of a priority since you had multiple cancelations but you cannot change what has already occurred. Good luck with your search for a new provider I hope you find one that will meet your expectations.