DirecTV Customer Feedback

Hello all,

I am studying the usability of the DirecTV interface and would like your input as DirecTV users. Please fill out this 15-question survey as detailed as possible. When asked to explain the process of a task (i.e. searching and recording), please include each step you take from the start to the end of the task. It is easiest to list each step one after the other, and separated by commas. Feel free to write as much as possible as each text entry is designed to hold long responses. All of your input will be extremely helpful. Thank you in advance