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Contributor

Thursday, July 11th, 2019 8:53 PM

Equipment return

Ok so I called to cancel . I was told I could return my 4 boxes and 4 remotes only. Do I return the wireless bridge also? And do I include the access card with the main box? 

The woman on the phone said I would get an email with instructions, I did not. She said I could put the items in a bag and bring to a fedex or ups store. She also sent me a return kit box that has no instructions. Was wondering if the bridge and card go in this box...???

ACE - Expert

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21.1K Messages

6 years ago

You own the WVB (Wireless Video Bridge) and remotes, only the receivers with the access card go to UPS/FedEx.


NEED HELP?