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New Member

Friday, April 3rd, 2020 3:56 PM

Genie not working

Can I switch a broken Genie in my house for my working Genie in my house?

New Member

5 years ago

hello? can’t get through to customer service. And no help online either. Genie with error code 222. Can I switch my nonworking Genie for my working Genie and will all the receivers in my house still work or or do they need to be programmed?

ACE - Sage

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46.4K Messages

5 years ago

Do you already have another working Genie? What are your Genie model numbers?

You should be able to swap with no issues if they're all already active on your account.

Call Centers are slammed now due to coronavirus staffing issues. Expect to wait on hold a long time.


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