Contributor
Gift card no received
Hey my name is Briana Williams and me and my boyfriend have an account with you guys. A guy named Kris at Walmart got us into buying DirecTV monthly well we got in in March a few months ago, well I haven't received my gift card in the mail at all and I'm trying to find someone who can help me get it. I would really like to speak with someone in a high postion. Thank you so much
TexasBrit
ACE - Expert
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14.1K Messages
6 years ago
Sales reps in Walmart do not work for ATT. This would have been a Walmart gift card. Sounds like you need to go back to Walmart and check.
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litzdog911
ACE - Sage
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46.4K Messages
6 years ago
See also https://forums.att.com/t5/DIRECTV-Account/DIRECTV-Billing-and-Rewards/m-p/4877114#M3325
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Brianaww
Contributor
6 years ago
suppose to receive in mail and I never did. I claimed in and everything and
the man said that it was DirecTV s job
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litzdog911
ACE - Sage
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46.4K Messages
6 years ago
What does it say in your DirecTV order confirmation? That's what really counts.
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nabukl
ACE - Professor
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2.3K Messages
6 years ago
What @litzdog911 said, all that matters is what the email confirmation shows, you mentioned that you claimed it, how did you claim it?
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