New Member
Help with billing
Impossible to reach the call center on the 800 number. I want to make changes to my DirecTv account. Is there an email address I can write so I can avoid the call center?
New Member
Impossible to reach the call center on the 800 number. I want to make changes to my DirecTv account. Is there an email address I can write so I can avoid the call center?
Accepted Solution
Official Solution
davemize
ACE - Professor
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473 Messages
5 years ago
No, voice or chat are your options, and both are extremely backed up now due to staffing shortages.
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Accepted Solution
Official Solution
ATTHelpForums
Community Support
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3K Messages
5 years ago
@hsthoma1,
You can make some changes online.
As @davemize mentioned, call volumes are higher than normal because of COVID-19.
ChrisZ, AT&T Community Specialist
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