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B

New Member

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2 Messages

Fri, Sep 23, 2022 12:23 AM

How to block purchases

My 4 year old son somehow managed to purchase some minion episodes for $10 or so. How do i go about blocking any purchases?

Accepted Solution

Official Solution

detuch254

ACE - New Member

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2.1K Messages

7 d مضت

Set up parental controls with your remote

It's easy to enable parental controls with your remote.
  1. Press MENU on your remote.
  2. Choose Settings or Settings & Help (varies by receiver type).
  3. Select Parental Controls and follow the prompts to review or edit your settings.
  4. Select Lock Now and enter your PIN.

Then, change the spending limit to $0. However, did your son purchase it through the DIRECTV receiver or online? 

New Member

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2 Messages

7 d مضت

Am sure through the receiver, no one watches anything online except me. Freaking kids man. But ya that is what i just did exactly, i just thought there is more to it than that. Thanks for the help.

Juniper

ACE - Expert

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16.6K Messages

7 d مضت

Make sure you set parental controls on each receiver. As mentioned, Spending Limits to $0 is very important as that is a limit per purchase (not a lifetime or monthly cap).


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