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How to block purchases
My 4 year old son somehow managed to purchase some minion episodes for $10 or so. How do i go about blocking any purchases?
New Member
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2 Messages
My 4 year old son somehow managed to purchase some minion episodes for $10 or so. How do i go about blocking any purchases?
Accepted Solution
Official Solution
detuch254
ACE - New Member
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4.1K Messages
8 months ago
Set up parental controls with your remote
Then, change the spending limit to $0. However, did your son purchase it through the DIRECTV receiver or online?
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Bhamdoc1
New Member
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2 Messages
8 months ago
Am sure through the receiver, no one watches anything online except me. Freaking kids man. But ya that is what i just did exactly, i just thought there is more to it than that. Thanks for the help.
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Juniper
ACE - Expert
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18.5K Messages
8 months ago
Make sure you set parental controls on each receiver. As mentioned, Spending Limits to $0 is very important as that is a limit per purchase (not a lifetime or monthly cap).
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shntat
New Member
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3 Messages
7 months ago
How can i set the payment limit on stream to $0.00?
there is no option in parental controls to do that on directv stream.
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shannon02
ACE - Expert
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17.9K Messages
7 months ago
This is the DTV sat forum, try the streaming forum.
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Juniper
ACE - Expert
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18.5K Messages
7 months ago
@shntat
If you have DIRECTV STREAM, there is a different section of the forum. This is DirecTV (satellite) service.
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mvsp87
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3 Messages
1 month ago
i just got off the phone with direct tv customer support and there is nothing set up at this time to limit spending.
my 95 year old father just purchased a $20 movie..... no one there knows anything. you cannot limit or put a pin in for purchasing a on demand or movie or sporting event. We only have this service because he want to watch MLB and dish no longer carries the channels needed to watch baseball --
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mvsp87
New Member
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3 Messages
1 month ago
it cannot be done
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detuch254
ACE - New Member
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4.1K Messages
1 month ago
Do you have DIRECTV STREAM or DIRECTV satellite?
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Juniper
ACE - Expert
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18.5K Messages
1 month ago
@mvsp87
You can absolutely limit spending on PPVs for DirecTV. (satellite)
However, you cannot do so for DIRECTV STREAM. (streaming-only)
I take it you have DIRECTV STREAM. This is the DirecTV (satellite) section of the forum.
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mvsp87
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3 Messages
1 month ago
@Juniper, we have a set top box in house for viewing directv stream
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detuch254
ACE - New Member
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4.1K Messages
1 month ago
That would be why. DIRECTV STREAM unfortunately doesn’t have this feature at the given moment (no one knows if/when they will add it).
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Juniper
ACE - Expert
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18.5K Messages
1 month ago
@mvsp87
As suspected, you have DIRECTV STREAM which doesn't have those parental control options to send spending limits to block PPVs.
This thread is in the DirecTV section. That is the satellite service which does have those blocks. Unfortunately DIRECTV STREAM does have the same options.
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