DirecTV doesn't call you to upgrade your TV or their equipment. That was a scam.
Before you call DirecTV's official customer support (which is not the number you posted), what are the models of each box you have? We can give guidance if you should call them or leave everything the way it is, or if there might be something that isn't required but you could consider.
Regardless if scam or not, do not post phone numbers in the forum. Just for everyone's privacy and protection.
Having equipment for 6 years, well no swap of equipment is required since that was after MPEG-2 equipment was no longer offered. Unlikely any upgrade to consider at this time since satellite tech doesn't advance often, though not impossible.
Bettyaschultz
Contributor
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8 Messages
9 months ago
they are calling again
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shannon02
ACE - Expert
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20.8K Messages
9 months ago
It is a scam. DTV doesn't call you to upgrade equipment.
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Juniper
ACE - Expert
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22.6K Messages
9 months ago
@Bettyaschultz
DirecTV doesn't call you to upgrade your TV or their equipment. That was a scam.
Before you call DirecTV's official customer support (which is not the number you posted), what are the models of each box you have? We can give guidance if you should call them or leave everything the way it is, or if there might be something that isn't required but you could consider.
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Bettyaschultz
Contributor
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8 Messages
9 months ago
the second phone call from (d tv) was 1-303-414-2865. I have had the equipment for6 yrs. and I don't have a problem with it.
I thought it was a scam I just wanted to let you know.
thanks for the information.
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shannon02
ACE - Expert
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20.8K Messages
9 months ago
This is a customer to customer forum. If you want DTV to know then you need to call them, some one may post the scam reporting info.
(edited)
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Juniper
ACE - Expert
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22.6K Messages
9 months ago
Regardless if scam or not, do not post phone numbers in the forum. Just for everyone's privacy and protection.
Having equipment for 6 years, well no swap of equipment is required since that was after MPEG-2 equipment was no longer offered. Unlikely any upgrade to consider at this time since satellite tech doesn't advance often, though not impossible.
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