Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

Bettyaschultz's profile

Contributor

 • 

8 Messages

Saturday, March 30th, 2024 9:23 PM

I JUST RECEIVED A CALL FROM D TV TO UPGRADE MY TV WANTED MY PIN I DID NOT GIVE. PHONE (edited per community guidelines)

SEE SUBJECT

Contributor

 • 

8 Messages

6 months ago

they are calling again

ACE - Expert

 • 

20.4K Messages

6 months ago

It is a scam. DTV doesn't call you to upgrade equipment.

ACE - Expert

 • 

21.3K Messages

6 months ago

@Bettyaschultz 

DirecTV doesn't call you to upgrade your TV or their equipment. That was a scam.

Before you call DirecTV's official customer support  (which is not the number you posted), what are the models of each box you have? We can give guidance if you should call them or leave everything the way it is, or if there might be something that isn't required but you could consider.

Contributor

 • 

8 Messages

6 months ago

the second phone call from (d tv) was 1-303-414-2865. I have had the equipment for6 yrs. and I don't have a problem with it.

I thought it was a scam I just wanted to let you know.

thanks for the information.

ACE - Expert

 • 

20.4K Messages

6 months ago

This is a customer to customer forum.  If you want DTV to know then you need to call them, some one may post the scam reporting info.

(edited)

ACE - Expert

 • 

21.3K Messages

6 months ago

Regardless if scam or not, do not post phone numbers in the forum. Just for everyone's privacy and protection.

Having equipment for 6 years, well no swap of equipment is required since that was after MPEG-2 equipment was no longer offered. Unlikely any upgrade to consider at this time since satellite tech doesn't advance often, though not impossible.


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.