New Member
Locked account
I haven’t made an account yet and I’m trying to but it’s telling me that my account is locked? Why is that?
New Member
I haven’t made an account yet and I’m trying to but it’s telling me that my account is locked? Why is that?
DIRECTVhelp
Community Support
•
255K Messages
5 years ago
Hey, @Jackiemcguire29.
Thanks for reaching out. We'd be glad to help you get into your account.
You've signed up for DIRECTV service and when setting up your account you're getting this message? Are you trying to sign in with an AT&T access ID that you were given? Please send screenshots of what you're seeing so we can know how we can best assist you.
We look forward to your response!
Ramses, AT&T Community Specialist
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