Hello @jkrushtns let's work on a fix for your login.

Please share with us if it shows any message when trying to log into the account, so we can get on the right track to sort this situation out for you.

We're here to help!

Juan, DIRECTV Community Specialist

Let’s get started!

It shows that my login credentials are wrong but I know that they are correct

Thanks for sharing, @jkrushtns

If you haven't done so yet, let's clear cookies and cache on your browser or try another one. You can also find additional steps to fix this kind of situation with DIRECTV App

Let us know how it goes, we're here for you!

Juan, DIRECTV Community Specialist

I have cleared still same by problem

I have cleared same problem

Appreciate the update, @jkrushtns

Let's meet in a Direct Message to take a closer look on this. Please check you DIRECTV Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums)

We'll be waiting for your answer.

Juan, DIRECTV Community Specialist

Whenever I try to log in to Directv.com,  It goes to signin.att.com and when I sign in there it goes to cprodx.att.com and says

This site can’t be reached

 I tried on three different devices and two different browsers and still get this.  Clearing cache didn't help either.  What else can I try?