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Monday, October 28th, 2019 8:52 PM

Need Help how to chat to an agent! Never received $300 reward!

How to cancel my Direct TV never received the  $300 reward promised! Can't Contact anyone. Takes hours on hold then they just sent a offer for a $100 reward. Anyone  Help,  I want out of my contract if this can't be  handled.

ACE - Sage

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46.4K Messages

5 years ago


@Danwvw wrote:

How to cancel my Direct TV never received the  $300 reward promised! Can't Contact anyone. Takes hours on hold then they just sent a offer for a $100 reward. Anyone  Help,  I want out of my contract if this can't be  handled.


You need to work with the Reward Center .... https://forums.att.com/t5/DIRECTV-Account/DIRECTV-Billing-and-Rewards/m-p/4877114#M3325

 

If you still want to cancel, call DirecTV at 1 800 531 5000 and say "cancel" at the voice prompt. Be prepared to ask about returning your equipment and early termination fees.  

 


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