New Member
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3 Messages
NFL Sunday Ticket Login
Purchased sunday ticket MAX tonight around 9pm. My login is working on my laptop but not working on my iPhone app or Samsung TV. I keep getting the error "We couldn't find this email address and password combination on file. Please try entering your info again" but clearly my info works on the laptop.
Can someone please help and provide a phone number to call?
DIRECTVhelp
Community Support
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19.9K Messages
3 years ago
Hello @robdesantis94! Thank you for sharing with us this situation.
At the moment, there's an outage with the NFL Sunday Ticket app, our technical department is aware of this glitch, and they are working as fast as possible to resolve it, so the app is up and running this Sunday for the game. However, if you want more details about this outage you can contact our NFL department at 888-778-8806 available Monday-Sunday 8:00 a.m. to 3:00 a.m. ET.
Matthew, DIRECTV Community Specialist.
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