New Member
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1 Message
NFL Sunday Ticket payments
To whom it may concern,
My bank statements indicate 3 of the 4 installments have been deducted from my bank account. Your website indicates only the August 25th installment has been deducted. I need this issue corrected ASAP and then I will pay the final payment. If this is not corrected I will take legal action. Please advise.
sandblaster
ACE - Expert
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2K Messages
3 years ago
This forum is not customer support. No one here has access to your account. You need to call.
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
@donsmithson
Sure. First of all this is not "our" website. This is a public forum of customers. For official support you pick up the phone and call DirecTV.
The NFL Sunday Ticket is installments on your DirecTV bill. As you mention directly from your bank, I infer you have the .TV streaming-only version for those that cannot get DirecTV satellite service.
You don't get to dictate when you make the final payment. Doing anything to withold payment means you get late fees and possibly interuption of service. If there is a billing issue, you call support to discuss and get it resolved.
It should be, excuse me I have an issue, what can we do to resolve. That is the first step, not resolve it or I take legal action as that is rather rediculous. That is the equivilent of "crying wolf" as is not in any way reasonable. In any case, you are limited to arbitration. Make sure to let any expert know that before you shell out hundreds of dollars for something that could have been handled at a lower and more economical level.
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CobbTotem3
New Member
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218 Messages
3 years ago
You are not going to get anywhere talking like that. You need to call in and speak with the Billing Department.
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goldw1800
ACE - Professor
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2K Messages
3 years ago
@donsmithson
Use the customer support link below and someone will help you.
Contacts | AT&T (att.com)
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