New Member
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3 Messages
No link showing to make a payment arrangement on this redesigned site
The payment website has changed since last month...Do no see where to make a payment arrangement. There is no link there.
New Member
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3 Messages
The payment website has changed since last month...Do no see where to make a payment arrangement. There is no link there.
techillustrator1
New Member
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3 Messages
3 years ago
Does not show up on my directv account.
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Constructive
Employee
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34K Messages
3 years ago
i believe that if the link isn't showing up then your not eligible for a payment arrangement as i just logged into my account and the link is there. reasons for ineligibility the account is already past due or there's been too many payment arrangements in the past, or the bill has already been processed
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DIRECTVhelp
Community Support
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254.8K Messages
3 years ago
We recommend you to make sure your are using a supported browser such as Google Chrome or Microsoft Edge, clear cookies and caches. Finally:
1. Sign in to your DIRECTV account.
3. If the Request a Service Interruption Extension window displays, you’re eligible for a service extension.
4. Select your expected payment date and Submit.
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techillustrator1
New Member
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3 Messages
3 years ago
Thanks for the info. I was able to call and do the arrangement. Thanks for the comments.
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DIRECTVhelp
Community Support
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254.8K Messages
3 years ago
You're welcome @techillustrator1, we're glad to hear that you complete the arrangement.
Feel free to reach us back if you need more help. We're here for you.
Karen, DIRECTV Community Specialist
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