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3 Messages

Friday, December 10th, 2021

Opt In History Channel

Hello Folks, I did the opt-in via the webpage and got a "Good News" prompt that I successfully completed the task. I was on the phone with an ATT rep for almost an hour earlier in the evening before I found this solution online. How long before the channels start working again? Thanks in advance

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Community Support

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255.6K Messages

4 years ago

Hello fastfred1a, let's get you pointed in the right direction regarding the changes of the channel lineup. 

 

We have a specific team that handles these inquries, and we will be transfering you to that department.

 

Feel free to reach out to us if you have any other questions or concerns.

 

Thank you for reaching out to the AT&T Community Forum.

 

Jeff, AT&T Community Specialist 

New Member

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196 Messages

4 years ago

Just to let you know, support for DIRECTV Services has moved to the DIRECTV Community Forums site. If you slide over forums.directv.com, you’ll land in the right place. 😊

New Member

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1 Message

4 years ago

I am having a very difficult time with this link to opt in. Has anyone been successful using it? Yesterday and today I had lengthy discussions with sport. Now I can’t even logon to the site. It doesn’t recognize my password, so I successfully changed it, and that password does not work as well. It flips me to an ATT site which logged me off within about 10 seconds saying that I’m not using TV services. The support personnel have been nice, but no solutions. Well, one solution is to upgrade and pay more money to get the channels. If anyone has suggestions, they were very much be appreciated.

(edited)

Community Support

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255.6K Messages

4 years ago

Hello, we are happy to assist with your inquiry to opt in History channel!

 

Please view the following Opt in

 

Let us know if this helps!

 

Jordan, DIRECTV Community Specialist

New Member

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3 Messages

4 years ago

Per the instructions I read on another post, I tried the "refresh equipment" step and when that did nothing, I then "Reset the Receiver". Still missing the channels..............Thank you


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