Satellite repositioning has been completed, and all channels previously affected by the 771 error have been restored.

If you continue to receive this error, please reach out to DIRECTV on Social Media for further assistance.


New Member


1 Message

Tuesday, November 29th, 2022 9:17 PM

Pre paid visa

After activation how long does it take to get the 150 visa for new customers?

Community Support


19.3K Messages

1 year ago

Hi @bella1660, we're happy to have you in the DIRECTV Family.


It takes up to 6 weeks from your service activation to receive the notification with instructions on how to claim your reward card.


Also, you can track the status of your reward on this link: 


Angie, DIRECTV Community Specialist

ACE - Professor


2.3K Messages

1 year ago

@bella1660 is the gift card in your order confirmation email? IF it isn't then you'll never get it 


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