New Member
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3 Messages
Prepaid card
I haven’t gotten a notice by mail or email regarding the $100 Visa gift card reward. It’s been two months since I activated. Is this typical?
New Member
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3 Messages
I haven’t gotten a notice by mail or email regarding the $100 Visa gift card reward. It’s been two months since I activated. Is this typical?
litzdog911
ACE - Sage
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46.1K Messages
2 years ago
Activation and redemption instructions should have been provided. We're customers like you, so you'll need to call DirecTV about this. Phone numbers below.
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Hi Carolly, thanks for contacting us. We'll be glad to assist you with your Gift Card Reward inquiry. In the following link, you can look at the steps to check your DIRECTV reward status: https://www.directv.com/support/satellite/article/KM1446160/ Let us know how it goes. LeonorA DIRECTV Social Media Specialist.
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CAROLLY
New Member
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3 Messages
2 years ago
The link works but I don’t have a claim number since I never received a Reward Notification Email/Letter. I called Customer Service last month but they didn’t resolve my issue:
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nabukl
ACE - Professor
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2.3K Messages
2 years ago
Is the offer included in the sales confirmation email?
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CAROLLY
New Member
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3 Messages
2 years ago
It is.
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nabukl
ACE - Professor
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2.3K Messages
2 years ago
@CAROLLY if it's in the email confirmation then follow the instructions there
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