Satellite repositioning has been completed, and all channels previously affected by the 771 error have been restored.

If you continue to receive this error, please reach out to DIRECTV on Social Media for further assistance.

Dshill's profile



12 Messages

Friday, November 25th, 2022 11:05 PM

promise to pay

Where do I go to make payment arrangements? I've looked on my account page and I can't find it anywhere

ACE - Expert


20.2K Messages

1 year ago

To make a payment arrangment with DirecTV you must be past due but not yet interupted. As the new co-owner is updating the webiste you might have to call to set this up. This extends out when the interuption would happen, but does not waive late fees or extend out your new bill.

A Promise to Pay is differnet from a Payment Arrangement. The "Promise" is only officially notifying DirecTV that you are aware of the past due and will be making the payment. This results in past due notifications stopping, but not any other consequences of being past due (late fee, interuption, etc.).


New to the Community? Visit the Community How-To and Guidelines to get started.