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Thursday, March 26th, 2020 3:49 PM

Return label

Genie 2 died. I was sent a new one. I didn't get a return label. It was not where the instructions said it would be.

How do I get a return label without staying on hold for an hour?

Community Support

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255K Messages

5 years ago

We are here to help, @Skeebo68.

 

All you need to return your equipment is your account number, and then to bring it to a UPS or FED EX store.

 

Here is more information on how to return your equipment.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist


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