Contributor
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1 Message
Returned equipment
I cancelled my DirecTV service and returned all of my equipment in the box provided and followed the instructions to ship them back. I checked all of the numbers to make sure they matched and included the list I was sent to make sure DirecTV knew which ones were in it. Now I'm being charged $240 for not returning them.
DIRECTVhelp
Community Support
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254.9K Messages
5 years ago
Hi @Dreezy!
Thank you for reaching out to us, we'd love to help look into your billing concern in regards to your returned equipment. To fully assist with this issue further, we will need to look over your account and billing concern in more detail.
I am sending you a private message (PM) to help in this matter. Please check and reply to my message. I look forward to your response and the opportunity to help you!
Yetty, AT&T Community Specialist
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