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New Member


3 Messages

Monday, May 6th, 2024 1:08 AM

Rewards card

I am the first time customer for DIRECTV. I got it in February 2023 was promised a $300 reward card. I have never received anything and now May 2024. What should I do to receive my card?

Community Support


20.3K Messages

1 month ago

Hi @Kbeverly, we're sorry that you didn't receive the $300 rewards card that was promised to you. We understand how inconvenient this is. Did you receive a notification instruction on how to claim the reward card? It will be sent via email or a letter within six weeks of service activation. You can visit DIRECTV Reward Center - Home Page (directv-rewardcenter.com) to learn more. I'll send you a DM for further assistance.


Carryl, DIRECTV Community Specialist


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