2 Messages
Says is not a part of my TV Package when it is
I have DirecTV and Discovery is a part of my TV Package. When I go into the Discovery Go app, it is linked to my DirecTV provider, but locks me out of the programs. This was working fine up until about 2 weeks ago.
have tried unlinking/linking provider and have uninstalled and reinstalled.
DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
Hello, we're sorry to hear you had issues using the Discovery Go app linked to your DIRECTV service. Thank you for the troubleshooting performed to fix this. Please check your PM to gather more details about your package and assist you further. Erika, DIRECTV Community Specialist
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Ch0wd0g
2 Messages
1 year ago
Sorry, do not know how to get to the Private messages
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shannon02
ACE - Expert
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20.6K Messages
1 year ago
When they send a PM/DM a box with lines appears at the top of this page near the bell icon, to send DTV a PM you need to go to 1 of their social media websites.
(edited)
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