Senior gets ripped off and when cancel they keep payment

Won't give back what they stole

As of a few years ago, DirecTV no longer prorates the final bill. So cancellation goes through the end of the cycle. You don't get refunded for days not used out of it. This is standard in the industry.

Please read this if you receive DIRECTV, AT&T U-verse® TV, AT&T Internet, AT&T Phone, and/or AT&T Fixed Wireless service(s). We want to remind you that you’re billed in advance for recurring service(s) and/or programming charges and applicable fees based on the terms of your current service agreement(s) with us. Starting January 14, 2019, subject to applicable laws, we’re updating your agreement(s) to include your recurring service(s)/programming charges and fees won’t be prorated if you cancel the above service(s) on any day other than the last day of your billing cycle. Your service(s) will continue until the end of your billing cycle but you won’t get a refund (prorated credits) for any remaining days left in your billing cycle. For products not listed above, refer to their terms of service for more information.

Final month is not prorated 

You don't pay in advance, your billing cycle started the day you where installed and on day 2 the bill is made and sent or payed if on auto pay.  DTVs "in advance" means you pay at the beginning of the billing cycle not the end.

Thread pulled up by crooked spam artist - reported to moderators. Expect the OP understood the correct answer they were given 9 months ago so thread CLOSED