New Member
some channels have 771 error for part of the day
Some of our channels show a 771 error in the morning but later in the day seem to come back on. They will pixalate at night
New Member
Some of our channels show a 771 error in the morning but later in the day seem to come back on. They will pixalate at night
TexasBrit
ACE - Expert
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14.1K Messages
4 years ago
Almost certainly your dish needs realignment. If your signal strength is marginal, sometimes you will just get pixelation (particulalrly at night when signals propagate better) and sometimes a 771 message. Call Directv and ask for a tech visit, $100 unless you have the protection plan.
There are videos on youtube showing you how to align the dish yourself but it is not a trivial task.
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DIRECTVhelp
Community Support
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255.1K Messages
4 years ago
@marybroderius Thanks for reaching out to us. Let's get you the help you need!
You can fix the issue you're having by troubleshooting error code 771.
If you need further assistannce feel free to reach back out to us. We are here to help!
^IvanG, AT&T Community Specialist
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olivialily
New Member
4 years ago
Hi @marybroderius
If you see error code 771, it means your DIRECTV receiver is having trouble communicating with your satellite dish
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