New Member
Stop DirectTV Programming Emails
I am getting a weekly email from DirectTV promoting NFL Sunday Ticket. We no longer watch professional football, so I would appreciate not receiving these weekly emails. How do I stop them since the email comes from a "noreply" mailbox.
Constructive
Employee
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34K Messages
5 years ago
Ignore and delete. You accepted those emailupon service activation. It’s in your terms of service
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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Constructive
Employee
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34K Messages
5 years ago
Except the emails marked as Spam might be the same email billing is received
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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Combs417
New Member
5 years ago
Reply to "Constructive" - In response to, "You accepted those email upon service activation. It’s in your terms of service." We do not subscribe to NFL Sunday Ticket, that is why I am questioning receiving the emails. Also, there is no "unsubscribe" link.
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Constructive
Employee
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34K Messages
5 years ago
You subscribe to directv. Nflsunday ticket is part of directv so my statement stands. They have every right to advertise other direct products same as advertised hbo showtime etc
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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Combs417
New Member
5 years ago
Constructive, that is interesting. Since I pay DirectTV for satellite service - they are paid for their product - we are even. Therefore, they do not have a "right" to push additional promotions at me. They already have endless promotions built into the programming we watch everyday. Adding a second layer of promotions is not their "right" - that is silly. If I did not pay them for my satellite access, then they would have every right to push whatever they want at me... but I pay for for my satellite access, so the additional emails are not appropriate. Thank you for your time and explanation.
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Constructive
Employee
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34K Messages
5 years ago
I’m done with this conversation I suggest you read your terms of service closely especially the fine print peace out
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
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