New Member
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7 Messages
Third party app issues once again
A month ago I dealt with the Care code 205.4 debacle when I tried to access sports apps through a third party. That was finally resolved. I am now running into another error with these apps. When asked to click television provider, I click DIRECTV. It starts the process and then I get a message something’s wrong, let’s try again. If you’re using an app close the page Otherwise start over. I have no actual options. This is happening when I try to access MASN 2 to watch my baseball game. It also is happening on NBC Sports Washington - same error code Please do not come back and say I can just use the channel guide on the DIRECTV app. I use the third party because I have 2 stations for each app and the guide only has one for each station. I imagine I will not be the only one with this issue. The Bally people will also probably be running into this. Thanks
DIRECTVhelp
Community Support
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255.1K Messages
3 years ago
If you haven't yet, please try uninstalling and installing the App back. Also, try accessing the website of the channel through a browser to make sure if it works.
Let us know how it goes, we'll be here for you.
Camila, DIRECTV Community Specialist
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Rascal2565
New Member
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7 Messages
3 years ago
I ended up doing that and then went through issues with the password. Once again I had to change my password. Eventually I was able to get back in. FYI I changed my password but I got the care 201 code and it took my old password and let me in. I’m so confused but I think it’s resolved.
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DIRECTVhelp
Community Support
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255.1K Messages
3 years ago
Don't hesitate to reach us back if further assistance is needed, we'll be glad to help.
Camila, DIRECTV Community Specialist
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