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1 Message

Wednesday, April 2nd, 2025

Unable to receive login code due to phone number being for a landline. Email is grayed out now too and can't be selected.

As the title says, my phone number on file is for a landline, which cannot receive SMS. I also can no longer select the Email option, either. I was able to do the latter in the past. I also want to say that the 60 second timer is too short, especially given your notice says "it might take a few minutes for a code to arrive."

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Community Support

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255.6K Messages

9 months ago

Please contact us for account updates. Go to directv.com/customer-service and call or chat a team member. 


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