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Wednesday, March 25th, 2020 2:54 PM

visa gift cards

I was promised 2 visa gift cards and my waiting period was to be 4 to 6 weeks. That time limit has passed. Right now I can use all the help I can. What's the hold up?

Community Support

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255K Messages

5 years ago

We'd love to point you in the right direction to getting the needed help with your reward card, @spade1955.

Did you check to track your reward? if not, please check your reward card status online via the reward center using your account number and zip code or claim number.

 

You can also reach out to the reward team at 800 288 9983, 7:00am to 7:00pm (CST), Monday through Friday.  

You can view this great article to get tips on reward card process.

Let us know if you need anything else!





Yetty, AT&T Community Specialist

ACE - Professor

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2.3K Messages

5 years ago

Are the gift cards listed on the sales confirmation email? This would have been sent almost immediately after the order was placed.

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