One thing not mentioned on the support page is that there is now a $7 monthly vacation hold for the account. Still much cheaper than leaving it on during that time of course.
You appear to have a typo so not sure what you mean by...
The $7 monthly fee for vacation suspend was removed back in September of last year and the only thing that continues to bill is the $0.19 federal cost recovery fee.
The $7 monthly fee for vacation suspend was removed back in September of last year and the only thing that continues to bill is the $0.19 federal cost recovery fee.
I’m a DIRECTV loyalty agent. As of September 7th, 2020 there is no longer a $7 MRC for vacation suspend. The $0.19 Federal Cost Recovery Fee continues to be billed.
I got that information from a tool that only agents have access to. I will try to send a screen shot of it tomorrow when I’m at work. And I know the $0.19 fee continues to bill because I have suspended customers accounts and it shows up on the configuration screen and have seen it on customers bills.
shannon02
ACE - Expert
•
21.3K Messages
5 years ago
Yes, you can suspend DTV for up to 6 months per year with a $7 per month fee. You have to call to set it up.
0
0
Juniper
ACE - Expert
•
23.5K Messages
5 years ago
DirecTV and your ISP (even if AT&T) are separate service providers.
Suspend DIRECTV Service - DIRECTV Customer Support (att.com)
One thing not mentioned on the support page is that there is now a $7 monthly vacation hold for the account. Still much cheaper than leaving it on during that time of course.
You appear to have a typo so not sure what you mean by...
"for.security seasond"
0
0
TrollGod69
Associated Member
•
19 Messages
5 years ago
The $7 monthly fee for vacation suspend was removed back in September of last year and the only thing that continues to bill is the $0.19 federal cost recovery fee.
0
0
skeeterintexas
ACE - Expert
•
28.3K Messages
5 years ago
No sure where you got that info @TrollGod69
Suspend Directv account
(edited)
0
0
Juniper
ACE - Expert
•
23.5K Messages
5 years ago
@TrollGod69
Still in the Terms of Service for that suspend fee (vacation hold).
Terms of Service - Legal Policy Center - AT&T (att.com)
0
0
TrollGod69
Associated Member
•
19 Messages
5 years ago
I’m a DIRECTV loyalty agent. As of September 7th, 2020 there is no longer a $7 MRC for vacation suspend. The $0.19 Federal Cost Recovery Fee continues to be billed.
0
0
skeeterintexas
ACE - Expert
•
28.3K Messages
5 years ago
@TrollGod69
Then I guess someone should tell AT&T about that.
ETA: I can find no WRITTEN CONFIRMATION of that statement quoted above. @TrollGod69 Can you provided a link with that information?
(edited)
0
0
TrollGod69
Associated Member
•
19 Messages
5 years ago
@ skeeterintexas
I got that information from a tool that only agents have access to. I will try to send a screen shot of it tomorrow when I’m at work. And I know the $0.19 fee continues to bill because I have suspended customers accounts and it shows up on the configuration screen and have seen it on customers bills.
(edited)
0
0
TrollGod69
Associated Member
•
19 Messages
5 years ago
Here you go...
0
0