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Why is AT&T billing us for sports?
Why you all billed us for sports the mlb where dont have even games? And then we already told the customer service last year we are not renewing it and i sent a note when i pay the bill last month coz you charge us for that
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Official Solution
shannon02
ACE - Expert
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21.1K Messages
5 years ago
MLB is postponed not canceled so until they do billing continues.
Did you receiver a conformation email acknowledging the cancellation last year? If so then you have to call DTV to fix it.
You have to call DTV to cancel anything notes in bills doesn't do anything.
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ThrowinHeat
Contributor
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2 Messages
5 years ago
I had that same concern then looked at my April bill and saw that the first payment for MLB Extra Innings was billed on March 14th for a season that was supposed to start on March 26th. MLB announced a postponement of the MLB season on March 12th. There is no way they could have rescinded that billing item by March 14th so I don't have a gripe with that. Having said that, now they know and they should suspend MLB payments and adjust them once we know how many games are going to be televised and prorate it....we'll see.....
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leewos
Scholar
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85 Messages
4 years ago
They charge because they CAN.... LAST Years response from them was ”just because they’re rebroadcasting games from YEARS AGO”, doesn’t require them to suspend your monthly charge. They say they are still providing you with the channels , so you have to pay. They say they have NO CONTROL over the networks. Same garbage they say when they drop channels from your channel line up. Does your bill go down...nope.
Directv has been gouging subscribers for years, and services have been getting worse since AT$T bought them. I finally quit them after 20 years, and have not looked back.....
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