Contributor
Why when you go to Contact Us do neither of the options (Chat/Call) work when you click on them?
The title pretty much covers it. There's an option to begin a live chat, and an option to call, but neither take you anywhere if you click on them. This mobile app is frustrating. Honestly, what I really want to do is send them an email, but I don't see any option for doing that.
Does anyone have any work-arounds? Thanks so much!
Corry
DIRECTVhelp
Community Support
•
255.1K Messages
5 years ago
Hi @7144and0086!
Thank you for reaching out to us here! We'd love to help you with your service concern!
To better assist you, please provide us with more details on your needs or inquiry! We look forward to hearing back from you!
We're always here to assist!
Yetty, AT&T Community Specialist
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