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256 hD and 356 HD error 771

This has been going on for a couple weeks.. all the other channels are fine.. I see people on multiple reports with the same issue? How do we get it resolved?

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shannon02

ACE - Expert

•

21K Messages

5 years ago

771 is most likely a dish alignment problem, there are videos on youtube if you want to try it yourself otherwise you have to call and wait until a CSR gets to you to setup a tech visit.

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@shannon02 Why would 2 channels suddenly stop working? are they the only 2 channnels on one satellite? I also have 3 dishes and the channels stopped working on all 3 . what are the odds 3 dishes on different parts of the house all had reallignment issues on the same day spread over 10 rcvrs?

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5 years ago

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256 hD and 356 HD error 771

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256 hD and 356 HD error 771

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