New Member
•
2 Messages
771 and 775 codes on only one receiver
I have two HR24-500 receivers and one HR44-700 genie in a whole home system. I get CONSTANT 771 and occasional 775 error codes on only ONE of the HR24-500 receivers. Often, disconnecting the coax cable from the back of the receiver will solve the problem. Sometimes it will require multiple disconnects to resolve. For a couple months, I even switched the coax cable between the swim splitter and the receiver, but still got the codes, so I switched back to the original coax cable, which leaves me to believe that it's not the coax cable. I have unplugged the swim box without it solving the problem. It seems streaky, as it went for a while without the problem, and recently we have had a lot of rain for several months along with more error codes during the same period. If it is a connection problem between the dish and the swim box, why would disconnecting the cable from the back of the receiver resolve the problem at least temporarily? Sometimes doing a red button reset on the box or doing a "clearmybox" reset would solve the problem, but then it would return eventually. This does not EVER happen to either of the other two receivers.
litzdog911
ACE - Sage
•
46.1K Messages
7 months ago
Try swapping the two HR24s and let us know what happens.
0
0
shannon02
ACE - Expert
•
20.6K Messages
7 months ago
DTV receivers fall into a range of sensitivity to the signal so that one is the most sensitive so aligning the dish should fix it.
(edited)
0
0
mahoffma
New Member
•
2 Messages
7 months ago
I will try swapping the two HR 24 500 receivers to see if it follows the receiver or repeats with a different receiver. Am I to understand with the sensitivity of each receiver to the dishes placement, and the recommendation to adjust the dish, that even if the dish is only slightly off it could affect only one of the three receivers but not the other two?
0
0