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Friday, February 5th, 2021 2:56 AM

Because of the weather(snow) we have lost reception

Because of the weather(snow) we have lost reception for the last 5 hours and our dish is on the roof of our apartment building so  we can't get up there to brush it off.  Can  you help us with this.

ACE - Expert

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21.1K Messages

4 years ago

If it is shared dish then you need to call the company that services the building, unknown if they will come out and clear it.

ACE - Expert

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2K Messages

4 years ago

Help with what? Obviously the snow needs to be cleared from the dish. You aren’t thinking you can arrange that here, are you? For one thing, this is a customer to customer forum, not customer support but I doubt that is anything customer support can arrange either.

ACE - Professor

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2K Messages

4 years ago

Have you contacted the Building MGR? --your only option is to wait for the Snow to melt and the service will return.


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