Contributor
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2 Messages
Black box blocking half of the TV screen
Just recently, my BR TV has started having a rectangular black box that blocks most of the bottom half of the television screen. In the box, at the top line, is the date and time along with a few other letters and numbers that change rapidly. These are in white. I can't get it to go away. It does not show up when using any menu options, guide, info, etc.
peds48
Expert
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32K Messages
14 years ago
sounds like somebody turn on the closed caption settings on your TV. with the TV's remote control, navigate to the TV settings and turn CC off
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carolabrock
Contributor
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2 Messages
14 years ago
Thanks for the idea, but it is not the CC. This box is much larger and doesn't have what's being said in it. Also, when I first turn on the TV, it is not there, but just shows up later.
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tech_1438
Scholar
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123 Messages
14 years ago
Thanks for the idea, but it is not the CC. This box is much larger and doesn't have what's being said in it. Also, when I first turn on the TV, it is not there, but just shows up later.
Please follow the instructions as peds48_installs stated, to ensure this is not the case.
There are multiple levels of CC, including a TEXT mode, that will onlty appear on certain commercials, and will display nothing but jibberish, and this clearly sounds like a CC issue.
AFTER you have completed peds48_installs instructions, IF the problem persists, take a picture and post it.
Good Luck!!
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TexasBrit
ACE - Expert
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14.1K Messages
14 years ago
It's a CC issue. One of the "unused" closed caption modes on the TV has been switched on by accident. Use the TV remote to find the CC control screen, and either switch off CC completely or set it to CC1 which I believe is always used.
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dcd
Expert
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20.7K Messages
14 years ago
Note that in these cases the box never has the actual closed caption words in it because there is no feed to the box, sort of like turning on your TV but not the Directv receiver.
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JustaATandTUSER
Contributor
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1 Message
8 years ago
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