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Tuesday, March 30th, 2021

blank screen when change channels

When I change channels the unit acts like it wants to connect showing the channel information on the screen but it never connects the screen just goes blank.  I have tried cycling the power to the unit on and off and that sometimes works.  I think I need a new unit.

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5 years ago

AT&T offers free receiver replacement. Contact the customer support. They will attempt troubleshooting steps first and if it doesn't work, they will right away issue replacement order for receivers.

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